Yes — pet hair removal is available as an add-on to any service for £35. Heavily embedded pet hair may require additional time, which will be confirmed on inspection before we begin.

Can you remove pet hair from my car?

Yes. Burgeon Mobile Detailing carries full public liability insurance including care, custody and control cover for vehicles in our care. You can request details of our insurance at the time of booking.

Are you insured?

Clay bar treatment removes bonded contaminants from your paintwork that a standard wash cannot shift — including tar, iron fallout, tree sap, and industrial deposits. It leaves the paint surface smooth and correctly prepared for wax, sealant, or ceramic coating. At Burgeon, clay bar is always carried out before any machine polishing or paint protection application — this is the correct professional sequence, and we never skip it.

What is clay bar treatment and why does it matter?

Yes — we come to your home driveway, workplace car park, or any suitable location within our service area. We simply need a safe, reasonably level space to carry out the work to the standard your vehicle deserves.

Can you come to my workplace or a car park?

Our Sonax 4-year ceramic coating provides up to 4 years of paint protection when correctly maintained. After application you must avoid washing the vehicle for 7 days and avoid rain exposure for the first 24–48 hours to allow the coating to fully cure. We will provide a full aftercare guide with every coating job.

How long does ceramic coating last?

Duration varies by service and vehicle size. A mini valet takes 1–2.5 hours, a full valet 2.5–4.5 hours, an interior deep clean 2.5–5 hours, and paint correction can take a full day or more. We will confirm the expected duration when we provide your quote.

How long does each service take?

Not always — but depending on the service booked, access to water or a power point at your location may be required. We will confirm exactly what we need when we arrange your booking so there are no surprises on the day.

Do I need to provide water or power?

We use exclusively professional-grade Sonax products — trusted by detailers and manufacturers worldwide. No supermarket products, no shortcuts. Every product is chosen for its performance, its safety on your vehicle's surfaces, and its long-lasting results.

What products do you use?

Your car is always worked on by our founder — a Sonax-certified detailer with over 20 years of automotive experience since 2002, including 9 years as a service advisor at a main dealer. You always know exactly who is working on your vehicle — we are not an agency and we do not subcontract work.

Who will be working on my car?

We aim to respond to all enquiries within 24 hours, Monday to Saturday. We are closed on Sundays so enquiries received on a Saturday evening or Sunday will be responded to on Monday morning. Where possible we aim to respond sooner — WhatsApp is the fastest way to reach us.

How quickly will you respond to my enquiry?

We accept bank transfer, card payment, and cash. For higher-value services such as paint correction and ceramic coating, a deposit is required at the time of booking to secure your appointment slot. Full payment details are confirmed when we arrange your booking.

How do I pay?

Everything you need to know before making an enquiry.

We are based in West London and cover Uxbridge, Ruislip, Hayes, Hounslow, Feltham, Hampton, Molesey, Esher, Kingston-upon-Thames, Weybridge, Walton-upon-Thames, Staines-upon-Thames, Windsor, Teddington, Twickenham, Richmond-upon-Thames, Brentford, Chiswick, Ealing, Hammersmith, and Fulham. Not sure if we cover your postcode — just send us a message and we'll confirm.

What areas do you cover?